Privacy policy
STELLAR BONE — Privacy Policy
This policy explains what information we collect when you visit stellarbone.com (operated on Shopify), why we collect it, and how you can control it.
What We Collect
- Order information: name, shipping address, email, and payment details (processed by our payment providers — we never see or store your full card number).
- Communication: messages you send via our contact form, email, or WhatsApp, so we can answer your questions.
- Usage data: anonymous analytics about how visitors browse the site (pages viewed, approximate region, device type), collected through cookies.
How We Use It
- To fulfill your order: process payment, arrange shipping, and handle returns.
- To answer your inquiries and provide after-sales care (including lifetime re-etching records tied to your Pattern ID).
- To improve the store experience and, only if you subscribe, to send you occasional updates about new pieces. You can unsubscribe at any time.
What We Never Do
- We do not sell, rent, or trade your personal information to anyone.
- We do not send marketing emails unless you explicitly subscribed.
Third Parties Your data is processed only by the services required to run this store: Shopify (store platform), our payment providers, and our shipping carriers. Each processes data under its own privacy terms.
Cookies Essential cookies keep your cart working. Analytics cookies are optional; you can block them in your browser settings without affecting checkout.
Your Rights You may request a copy of your data, ask us to correct it, or ask us to delete it at any time. Email us and we will respond within 30 days.
Contact Privacy questions: reach us through the Contact page. This policy may be updated occasionally; the current version always lives on this page.