Shipping & Returns

Shipping & Returns

We ship worldwide from Xingtai, Hebei, China with tracking on every order, and we return your money without a fight if a piece isn't what its listing promised.

Where do you ship, and how long does it take?

We ship worldwide from Xingtai, Hebei, China. Standard international shipping typically takes 7–12 business days to the US, UK, EU, Australia and Southeast Asia; remote regions may take longer. Every order ships with tracking, and you'll receive the tracking number by email as soon as it's scanned.

Do I pay customs or import duties?

Import duties, taxes and customs fees — if any — are set by your country, not by us, and are the buyer's responsibility. We declare the true value of every package; we never under-declare, because that's how buyers get stuck at customs.

Is meteorite safe to ship internationally?

Yes. Meteorites are ordinary stone and iron — not regulated materials. Our pieces are cleaned, stabilized and finished by hand before they leave us, and ship as normal jewelry with full, honest customs declarations.

What is your return policy?

30 days, no arguments. If the piece you receive doesn't match the photos and specs on its listing — or you simply change your mind — return it in its original condition within 30 days of delivery for a full refund. We refund the item price; return shipping is on us if the piece doesn't match its listing.

How should I care for meteorite jewelry?

Keep it dry when you can, wipe it with the included soft cloth after a heavy-wear day, and set it aside for swimming and showering. Iron meteorite may deepen into a gunmetal patina over years — that's the metal aging, not damage. Full care notes are on every product page.